BLACK FRIDAY · GEMSCREEN
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. During this time, we will pack the products and send them to DHL/FedEx/UPS, which will deliver them to you within 3-7 days.
Delivery times may vary by country, please check our shipping policy for details.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
What is the return policy?
All products purchased from our website are eligible for return within 30 days of receipt. International returns may require the customer to cover return shipping costs. To initiate a return, please contact us or refer to our return policy.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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